Do you offer maid service?
Yes. Our house cleaning service is a full maid service for homes in Wilmington and the surrounding area — recurring or one-time, Essential, Basic, Immaculate, or customized to your home.
What's the difference between a maid and a housekeeper?
A housekeeper usually works directly for one household — often daily — and may handle laundry, errands, cooking, and running the home along with the cleaning. A maid service is a cleaning company that sends trained cleaners to your home on a schedule — weekly, every two weeks, monthly, or one-time — focused on the cleaning itself. Because Coole Cleaners offers a customized cleaning option, we can cater to both kinds of needs: regular maid-service cleaning, or a tailored recurring plan closer to housekeeper-style help. Either way, it's our own professionally trained staff, all supplies included, and no contract required.
How much does house cleaning cost?
House cleaning starts at $125. Every home is different, so request a free estimate and we'll give you a personalized price for your home.
What areas do you serve?
We serve homes and businesses within 20 miles of Wilmington, NC — including Wilmington, Wrightsville Beach, Carolina Beach, Kure Beach, Leland, Hampstead, Ogden, Navassa, Castle Hayne, Landfall, Mayfaire, Masonboro, Forest Hills, Rocky Point, Burgaw, and Porters Neck.
Do I need a contract?
No. No contracts are required for cleanings. We can do any cleaning with an agreement to do the work at an agreed price.
Are you insured?
Yes — Coole Cleaners is fully insured, and every cleaning is backed by our satisfaction guarantee.
What if I'm not happy with the cleaning?
Tell us within 24 hours. Our 24-hour satisfaction guarantee means we'll make it right.
Do you clean vacation rentals?
Yes. We offer three vacation-rental services: turnover cleaning, linen cleaning, and concierge service. Turnover and linen cleaning can be booked together or separately.
How do I get an estimate?
Request a free estimate online or call us at 910.515.2029. We'll get back to you with a personalized estimate for your home, rental, or office.
What are your hours?
Monday–Friday 9:00 AM–5:00 PM, Saturday–Sunday 10:00 AM–4:00 PM.
Do you bring your own cleaning supplies?
Yes — we bring all supplies.
Do you clean homes with pets?
Yes — we're pet friendly.
How far ahead do I need to book?
Please book at least 48 hours in advance — but same-day cleanings are possible.